Dash Cam Installation Service Terms and Conditions

These Terms and Conditions are effective as of the date signed below (“Effective Date”) by and between the undersigned customer (“Customer,” “You”) and Sinabro, LLC, doing business as EzDashcam (“Company,” “We,” or “Us”). Each may be referred to individually as a “Party” and collectively as the “Parties.”

I. Your Vehicle and Devices

Device Options
As a customer of EzDashcam, you have two options when it comes to the dash cam and related equipment (“Devices”):

  1. Purchase Devices from EzDashcam
    You may purchase your Devices directly from us. These items will be listed under the “Devices to Be Installed” section on the installation agreement. Please note that the device purchase cost is separate from the installation service fee.

  2. Provide Your Own Devices
    Alternatively, you may supply your dash cam and accessories for installation. These Devices must also be listed in the “Devices to Be Installed” section.

By signing this agreement, you affirm that you are at least 18 years old and either the legal owner of the vehicle listed in the Installation Detail or have authorization to act on the owner’s behalf.

II. Community Feedback & Engagement Policy

EzDashcam values the honest feedback and experiences shared by our customers and is committed to creating a respectful, constructive dialogue in our community:

  • Open & Transparent Feedback: We welcome honest reviews and comments as opportunities to improve and grow.

  • Respectful Communication: All feedback should be shared respectfully—defamatory, misleading, or abusive language is not acceptable.

  • Direct Resolution: If you experience any dissatisfaction, we strongly encourage you to reach out to us directly. We are committed to resolving concerns fairly and efficiently.

  • Positive Engagement: By engaging with EzDashcam online or in person, you agree to uphold these standards, helping maintain a respectful and productive environment for all.

III. Services and Installation

EzDashcam agrees to perform professional dash cam installation services (“Services”) at the scheduled time and location noted in your Installation Detail, either at one of our physical locations or via mobile service. It is your responsibility to ensure the vehicle is accessible and properly prepared for installation.

IV. Payment and Fees

  • Service Fees: Payment for installation Services and any Devices purchased is required as outlined in the Dash Cam Installation Service Detail.

  • Trip Fee: For mobile service appointments, a trip fee of $60 to $100 will apply, depending on the distance from our service centers.

  • No Refund Policy: Due to the customized, labor-intensive nature of our Services, installation service fees are non-refundable. This policy applies regardless of device performance unless installation-related issues are identified and fall within warranty coverage.

V. Warranty and Service Quality

  • Labor Warranty

    • For Devices purchased from EzDashcam, A lifetime labor warranty applies.

    • For customer-provided Devices: A 12-month labor warranty is included from the date of installation.

    • Warranties are non-transferable and only valid for the original customer and vehicle.

  • Service Options

    • Labor-related warranty claims may be serviced at no charge at our Tempe or Scottsdale locations.

    • Mobile service for warranty claims will incur a trip fee of $60 to $100, based on your location.

  • Device Warranty

    • Devices purchased from EzDashcam come with a separate manufacturer’s warranty, the terms of which will be provided at the time of purchase.

    • Devices not purchased from EzDashcam are not covered under our product warranty.

VI. General Provisions

This document, along with any associated attachments or agreements, constitutes the full and binding agreement between the Parties, superseding any prior discussions or representations. Any modifications must be made in writing and signed by both Parties.

IN WITNESS WHEREOF, the Parties agree to the above terms as of the Effective Date noted below.