Terms of service
Terms and Conditions
Last updated: August 3, 2026
By accessing and using the EzDashcam website and services, you agree to the terms below.
- Business: Dash cam products and installation services li>
- Order review: High-risk orders may require verification
- Governing law: State of Arizona
Introduction
Welcome to EzDashcam. By accessing or using our services and website at EzDashcam.com, you agree to these Terms and Conditions ("Terms"), our additional policies, and any future modifications. These Terms apply to all users, including visitors, customers, and content contributors.
Acceptance of Terms
By using our services, you confirm that you are of legal age in your jurisdiction and capable of entering into a binding contract. If applicable, you also consent to allow your minor dependents to use this site under your supervision.
If you disagree with any part of these Terms, you must not access or use our services.
Service Overview
EzDashcam provides an online platform for automotive dash cam products, accessories, and professional installation services. Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer products and services to you.
Online Store Terms
You may not use our products, services, or website for any unlawful or unauthorized purpose. You must not transmit viruses, malicious code, or other material that could damage or interfere with the website, services, or systems used to operate them.
A violation of these Terms may result in the suspension or termination of your access to our services.
General Conditions
We reserve the right to refuse or cancel service when reasonably necessary, including in cases involving suspected fraud, abusive behavior, unlawful activity, inaccurate information, inventory errors, or security concerns, except where prohibited by law.
Information you submit, excluding payment information, may be transferred across networks and adapted to meet the technical requirements of connected networks or devices. Payment information is handled through secure payment providers and is encrypted during transmission.
Accuracy and Timeliness of Information
We make reasonable efforts to keep product descriptions, compatibility details, pricing, availability, and other website information accurate and current. However, information may occasionally contain errors, omissions, or outdated details.
Information provided on this website is for general informational purposes and should not be relied upon as the sole basis for making a decision without reviewing applicable product documentation or contacting us for clarification.
Changes to Services and Prices
Product prices, promotions, availability, and services may change without notice before an order is placed. We reserve the right to modify or discontinue a product or service at any time.
Price changes do not affect an order that has already been accepted, except when an obvious pricing error, system error, suspected fraud, or other issue requires the order to be reviewed or canceled. If an accepted order is canceled, any captured payment will be refunded to the original payment method.
Products and Services
Certain products or services may be available exclusively online or in limited quantities. Product appearance may vary slightly from photographs because of lighting, screen settings, packaging revisions, or manufacturer updates.
Customers are responsible for reviewing product descriptions, compatibility information, and installation requirements before purchasing. Please contact us before ordering if you are unsure whether a product is compatible with your vehicle or intended use.
Returns and exchanges are governed by our Returns and Refunds Policy.
Orders, Billing, and Account Information
We reserve the right to refuse, limit, review, or cancel an order when reasonably necessary. This may include orders that appear to have been placed by resellers, distributors, fraudulent users, or unauthorized parties.
You agree to provide complete, accurate, and current purchase, billing, shipping, contact, and account information for all transactions. You agree to promptly update your information when necessary so we can complete transactions and contact you regarding your order.
Shipping and Delivery
Shipping rates, supported destinations, processing information, delivery estimates, and local pickup terms are described in our Shipping and Delivery Policy.
Carrier delivery dates are estimates and are not guaranteed by EzDashcam. Delays caused by carriers, weather, service interruptions, holidays, emergencies, or incorrect address information may be outside our control.
Returns, Refunds, and Warranty Claims
Eligibility requirements, return shipping responsibilities, restocking fees, non-returnable products, defective-product procedures, warranty coverage, and refund processing times are described in our Returns and Refunds Policy.
Nothing in these Terms limits any consumer right that cannot legally be limited or excluded.
Third-Party Tools and Links
Our website may provide access to third-party tools, applications, services, or links that we do not own, monitor, or control.
Third-party links may direct you to websites that are not affiliated with EzDashcam. We are not responsible for the content, accuracy, availability, privacy practices, or policies of third-party websites and services.
Your use of third-party services may be governed by the terms and policies of those third parties.
Personal Information
The collection, use, and disclosure of personal information through our store are governed by our Privacy Policy a>.
Where applicable, customers may also use the Your Privacy Choices page to manage certain privacy preferences.
Errors and Omissions
Our website or services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, availability, or other information.
We reserve the right to correct errors, update information, or cancel an affected order at any time. If an order is canceled after payment has been captured, the applicable amount will be refunded to the original payment method.
Community Feedback and Engagement Policy
We value customer input and are committed to constructive and respectful communication.
- Open and Honest Feedback: Customer feedback helps us improve our products and services.
- Respect and Dignity: Communications should remain respectful and must not contain unlawful, threatening, abusive, or defamatory material.
- Direct Resolution: Customers are encouraged to contact us directly when assistance is needed so we have an opportunity to investigate and resolve the concern.
- Customer Rights: Nothing in this policy prevents customers from leaving honest reviews, reporting concerns, contacting consumer-protection authorities, or exercising their legal rights.
High-Risk Order Verification Policy
To reduce fraud, identity theft, and unauthorized chargebacks, we may require additional verification for certain orders.
- This process applies to online orders over $250 when the billing and shipping names or addresses do not match.
- Affected orders may be held for manual review before fulfillment.
- Customers may be asked to confirm the order by email or SMS and verify the intended shipping recipient.
- We may request identification from the cardholder showing the name and billing address. Customers may redact unrelated identification numbers and other information that is not required for verification.
- Requested information should only be submitted through the method provided by EzDashcam.
- Orders that cannot be verified may be canceled within 48 hours.
- If a canceled order was charged, the applicable amount will be refunded to the original payment method.
Information collected for order verification is handled in accordance with our Privacy Policy.
Governing Law
These Terms and any separate agreements through which we provide services are governed by the laws of the State of Arizona, without regard to conflict- of-law provisions, except where applicable law requires otherwise.
Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, policies, business practices, or legal obligations.
The current version will be published on this page with an updated revision date. Continued use of our services after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by law.
Privacy and Security
We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, disclose, and protect personal information.
Contact Information
If you have questions about these Terms, please contact us:
Email:
support@ezdashcam.com
Toll-Free Phone:
1-844-DASHCAM (327-4226)
Local Phone:
602-456-0126
Address:
1220 W Alameda Dr, Ste 109, Tempe, AZ 85282
Conclusion
These Terms, together with the policies and rules posted by EzDashcam, represent the agreement between you and EzDashcam governing your use of our website, products, and services. They replace prior communications or agreements concerning the same subject matter.